University A-Team: Enterprise Level Drupal Training for Higher Ed
What does it take to successfully implement a comprehensive Drupal training system at an enterprise level, on a university budget?
This session focuses on the following, using the A-Team principle:
- Determining the goal
- A = audience - understand the capabilities and needs of your community
- How big is your audience?
- What does your audience need to do?
- Who is your system configured for? IT/Web Professionals? Office Staff?
- A = audience - understand the capabilities and needs of your community
- What are the components?
- T = technology capabilities
- Is your system configured for an average audience or for a fearless one?
- Some things to consider when configuring your system
- E = environment
- Learning space
- Multi-user site?
- Individual training sites?
- Methodology
- Physical - will live classes be conducted? If so, consider
- Room availability and scheduling
- Equipment capabilities
- Virtual - will remote training be available? If so, what type?
- Live (webinars, etc)
- Video or podcast
- On-line manual, FAQ, powerpoint distribution
- Physical - will live classes be conducted? If so, consider
- Learning space
- A = advertisement
- Leveraging your marketing team
- Network, network, network
- M = management support
- Top-down support is a requirement
- T = technology capabilities
- In Practice Here at Oregon State University
- Our original training program
- Our current training program
- Our future training program
Comments
Count me in on this one Sher. I am working on building a training program and you rock. I couldn't think of a better person to present on this topic.
Ack you're making me blush. :) Looking forward to seeing you there Max!