No RFPs! How we can eliminate requests for proposals and focus on building client-vendor relationships instead

If finding the perfect client or vendor is a bit like dating, then the RFP system is like online dating — the worst kind, too. We search for "Drupal," get a long list of fuzzy pictures, dry statistics, cliche interests (long walks on the beach, higher conversion rates), and vague specifications. Using this (sometimes misleading) information, we have to show up for our first rendezvous ready to commit to a year-long relationship. Is this true love or a marriage of convenience? Will we find out months later that we don't actually like each other?

The RFP process strips vendors of their individuality and creativity, reducing their passion to a PDF overstuffed with boilerplate and little thumbnails of their amazing designers, developers, and project managers. Proposals tell you how good a vendor is at writing proposal, not how good their work is. (How many clients are looking to hire professional proposal writers?)

In this panel, vendors and clients will square off. We will outline the strengths and weaknesses of RFPs and discuss creative alternatives. If you are writing an RFP, this is your wake-up call. If you are bidding, come learn about your options. Let's architect a better process. Let's provide a solution that maximizes vendors' capabilities and speaks to clients' requirements — all while building a project team that collaboratively delivers an amazing result. #NoRFPs!

This panel will build upon the No RFPs! panel presented at DrupalCon Denver 2012 and at SXSW Interactive 2012 and 2013. We will focus much more on what clients who are required to issue RFPs can do to improve their process. We will also review what each of the panelists have done in the last year to change their proposal and bidding strategies. What worked? What didn't? Have they indeed been able to build relationships rather than write RFPs or proposals?

Panelists include:

  • Crystal Williams
  • Todd Nienkerk (Partner, Four Kitchens)
  • Zach Chandler (Web Strategist, Stanford University)
  • Pending: A second representative from the client side who must follow the RFP-proposal process due to regulations
Schedule info
Status: 
Proposed
Session Info
Speaker(s): 
Track: 
Business + Strategy
Experience level: 
Intermediate