Kenny Silanskas (webkenny) has been working in the field of open source technology and customer service/support for over 10 years. He has been responsible for the development and deployment of e-commerce and content managed systems for nationally recognized non-profit organizations such as the American Polygraph Association and has provided direct consultation to Fortune 500 companies as a Drupal expert and trusted resource. He's that guy often found singing in the community or letting an entire session audience pelt him with Nerf™ darts.