A Practical look at building CRM System in Drupal

Drupal has been at the forefront of the open source CMS evolution. The next frontier of Constituent/Customer Relationship Management (CRM) is now possible with core Drupal components. A wide range of organizations are embracing Drupal, from academic and non-profit to government organizations. A growing need to understand how people interact with their organization makes a tightly integrated CRM system in Drupal the next big thing.

We will explore CRM Core’s building philosophy and its capability to accelerate development process for various organizations. We will demonstrate examples of practical applications CRM Core can offer.

Managing online donations, including automated recurring payment options and various reports.
Event management, including paid/non-paid event registration capabilities.
Online petitions.
Volunteer tracking, allow contacts to commit to various volunteering opportunities.

We will help you understand why a tightly integrated and customizable Drupal based CRM offers a better alternative to more traditional CRM systems. More importantly, we will demonstrate how you can get started with CRM Core for your organization.

Schedule info
Status: 
Proposed
Session Info
Speaker(s): 
Track: 
Site Building
Experience level: 
Intermediate

Comments

I am particularly interested in seeing examples and case studies of CRMs in Drupal, both for sales leads and for tracking sponsors for non-profits.

At the BADCamp nonprofit day, I really appreciated the panel comparing CRM Core, RedHen and CiviCRM (and maybe a couple of others?).

Would it be worth adding other Drupal CRM projects to this mix?

I am really looking forward to this session